Q1: Does this Zigbee curtain switch require a specific gateway to work?
A1: Yes, it requires a Zigbee 3.0 gateway or hub to connect with the Tuya Smart or Smart Life app for remote control and automation features.
Q2: Can I still use the touch buttons if my Zigbee hub is offline?
A2: Yes, you can still manually control the curtains by touching the glass panel buttons, even if the network or hub is temporarily disconnected.
Q3: Is the tempered glass panel scratch-resistant and easy to clean?
A3: Yes the high quality tempered glass is designed to be scratch resistant and can be easily wiped clean with a cloth to maintain its elegant look.
Q4: Does this switch support percentage control for opening curtains?
A4: Yes, once the calibration process is completed in the app, you can accurately control the curtain to open or close to any specific percentage, like 50 percent.
Q5: Can I set a timer to open the blinds automatically at sunrise?
A5: Yes, you can create smart schedules and timers through the app to automate your curtains based on time or local weather conditions.
Q6: Is this Zigbee switch compatible with voice assistants like Alexa or Google Home?
A6: Yes, it is fully compatible with Amazon Alexa and Google Assistant for hands-free voice control once connected to a compatible Zigbee gateway.
Q7: Can I turn off the LED backlight on the buttons at night?
A7: Yes, the app allows you to customize the backlight status, so you can turn it off to ensure a completely dark environment for sleeping.
Q8: What type of curtain motors is this switch compatible with?
A8: It is designed for standard 4 wire AC motors with AC 100 to 240V input including Live 1 Live 2 Neutral and Earth wires.
Q9: Does it support group control to manage all curtains in one room?
A9: Yes, you can create a group in the Tuya app to control multiple curtain switches simultaneously with a single tap or voice command.
Q10: How can I reach your support team for technical help or wholesale pricing?
A10: Please send an inquiry to SLS through our official website contact portal, and our professional team will provide technical service and quotes.