Q1: What are the main advantages of using a wired RJ45 connection for this gateway?

A1: The wired Ethernet connection provides much higher stability and lower latency compared to wireless hubs, which is crucial for managing a large number of smart devices.

Q2: How many sub-devices can this SLS gateway support simultaneously?

A2: This powerful hub can manage up to 400 sub-devices in total, including 200 ZigBee 3.0 units and 200 Bluetooth Mesh units.

Q3: What is the maximum wireless signal coverage of the dual antennas?

A3: The dual external high-gain antennas can extend the wireless signal range up to 100 meters in open areas to ensure full coverage for large homes.

Q4: Does this gateway support both ZigBee and Bluetooth protocols at the same time?

A4: Yes, it is a dual-protocol gateway that allows you to control ZigBee and Bluetooth sub-devices within the same Tuya or Smart Life application.

Q5: Can I use this gateway for large smart hotel or apartment projects?

A5: Absolutely, because it supports 400 devices and a 100-meter range, it is the ideal professional solution for smart hotels and luxury villas.

Q6: Is this gateway compatible with voice assistants like Alexa and Google Home?

A6: Yes, once your sub-devices are connected to the gateway, you can easily use voice commands through Alexa or Google Assistant to manage them.

Q7: Does the package include different power adapters for international use?

A7: Yes, we provide US, EU, and AU power adapters to meet different regional power standards, and it uses a standard USB cable for power.

Q8: Will my smart home scenes still work if the internet connection is lost?

A8: Local ZigBee scenes will continue to function normally even without internet because the logic is stored locally within the gateway hardware.

Q9: How do I add sub-devices to this wired gateway?

A9: Simply put your sub-devices into pairing mode and use the search function in the Tuya app while your phone is connected to the same network.